National Club Services Manager

  • JOB TITLE: National Club Services Manager
  • REPORTING TO: Head of Grassroots Football  
  • CONTRACT TYPE: Permanent , Full time
  • LOCATION: Location is flexible, the role can be based from Hensol, Vale of Glamorgan; Colliers Park, Wrexham or Dragon Park, Newport. The FAW operates a hybrid working policy with flexibility for home working for a proportion of working hours.
  • SALARY: Competitive, dependent on experience



As laid out in the Our Wales strategy, the FAW has ambitious targets for football participation and facility investment at the grassroots level of the game. In order for the game to thrive in Wales we to support our clubs to be the best they can from a strategic, compliance and technical perspective.

The National Club Services Manager will be responsible for developing and shaping clubs support products, resources and approaches and project managing the implementation of these as well as monitoring the effectiveness of club support and compliance services.

The post holder will have excellent interpersonal skills to ensure the establishment of robust and productive services which will enable a network of strong and successful clubs that provide positive experiences for all. The National Club Services Manager will be innovative in their approach to developing clubs and have effective analytical skills to monitor performance.  

The job description giving full details can be downloaded here: 

Download Role Description



The Football Association of Wales (FAW) is the governing body of football in Wales and is responsible for promoting and developing the game at all levels from grass roots through to the professional game, including the Welsh Premier League and all International Teams. Founded in 1876 the FAW is the third oldest Association in the World, founder members of FIFA and UEFA, and together with the other British Associations is one of the Board Members of the International Football Association Board (IFAB).

The FAW is governed by a Board of Directors made up of an Independent Chair, the CEO, two Independent Non-Executives, the four Officers of the FAW and three elected Members. The FAW Board is responsible to the Shareholders of the FAW called the FAW Council. The Council is made up of elected and nominated representatives from Welsh Football. The FAW Council, with the FAW Executive, manages football related activities through a series of committees. The CEO has the responsibility to manage the business and all staff employed by the FAW.

The FAW is a Limited Company responsible for the development of football in Wales.. With over 100 full time staff and operating in over 50 countries, it has doubled group turnover in the past 5 years to £20m per annum. Its main sources of income are through FIFA, UEFA, grants, sponsorship and TV revenue. The FAW was responsible for bringing the UEFA Champions League final 2017 to Wales; it was then largest sports event in the world in 2017, staged in the smallest city, hosted by the smallest Association and the smallest country since the competition’s creation.



It’s an incredibly exciting time to be part of the FAW, the organisation is moving forward with the Our Wales strategy focussing on all areas of the game including participation, grassroots facilities and our pathway for talented players in Wales. We aim to attract the best talent both on and off the pitch and to reward our staff we offer the following competitive benefits:

  • Modern office environment
  • Generous pension scheme
  • Healthcare Cash Plan scheme    
  • Employee social events
  • Two tickets to senior international matches
  • Opportunities to learn and develop
  • Flexibility of work location           
  • Subsidised gym membership


EQUAL OPPORTUNITIES                          

The Football Association of Wales strives to become a leading employer that reflects the communities of Wales while creating an inclusive, diverse and supportive workplace for all employees. As an equal opportunities employer, we welcome applications women and individuals who identify as LGBTQ+, Black, Asian, and Mixed-Heritage backgrounds.

Further to this the FAW are actively seeking to increase diversity within our workforce and have established a guaranteed interview scheme. We are committed to ensuring we recruit the best people on the objective basis of their skills, ability and experience.  We value the benefits of diversity at work and understand that diversity of perspective and experience can encourage respectful creativity, foster innovation and create opportunities for all. 


Guaranteed Interview Scheme Application

We may offer a guaranteed interview to eligible applicants who wish to opt-in to this scheme. 

To be eligible to apply via the Guaranteed Interview Scheme, you must either:

  •  Consider yourself to have a disability that substantially affects your ability to do normal daily activities,


  •  be from/part of an ethnic group who do not identify as White British/English/Welsh/Scottish/ Northern Irish.

To be guaranteed an interview under the scheme in your application you need to demonstrate that you meet the minimum qualifying criteria for the vacancy.

An application under the Guaranteed Interview Scheme is optional, therefore we require you to confirm you are eligible to apply and to confirm that you wish to opt into the scheme, by completing the application form found below, this form also provides further information on the scheme.

Guaranteed Interview Scheme Application Form

[Please note this form may download directly to your device. Please check your downloads folder.]

The principles of fair and open competition will apply, and appointments will be made on merit.


Disclosure and Barring Service (DBS) Check

This role, due to its nature, duties, and responsibilities, will be subject to the successful applicant undergoing a check by the DBS.



  • Deadline for applicants is the close of business on Monday 3 October. Applications received after this date will not be considered.
  • If the FAW receive a high number of applications we reserve the right to close the role early.   
  • All applicants must have the right to work in the UK.
  • Applications must be supported by a letter detailing why the applicant is suitable for the role including salary expectations, and be accompanied with a current CV. Please also complete the equality & diversity monitoring form by clicking here.
  • Applications should be sent via email to clearly marking the subject of the email: National Club Services Manager